Privacy Policy

Effective Date: January 13, 2026 Last Updated: January 13, 2026

1. Introduction

Welcome to My Special Care NY (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.google.com/search?q=myspecialcareny.com (the “Site”) and use our non-medical senior care and staffing services.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

A. Personal Data Personally identifiable information, such as your name, address, email address, and telephone number, that you voluntarily give to us when you fill out a “Contact Us” form, request a consultation, or apply for a caregiver position.

B. Health & Care Needs Information If you are inquiring about services for yourself or a loved one, we may collect limited health-related information necessary to assess care needs (e.g., mobility issues, daily routine requirements). While we provide non-medical companion and personal care, we treat all client information with the highest level of confidentiality and in compliance with applicable privacy standards.

C. Derivative Data & Analytics Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed. We use Google Analytics 4 (GA4) to understand how visitors interact with our website to improve our user experience.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

Schedule and manage free in-home assessments and care services.
Match clients with appropriate caregivers.
Respond to your inquiries and customer service requests.
Send you administrative information, such as updates to terms or policies.
Monitor and analyze trends, usage, and activities in connection with our Site (via Google Analytics).
Comply with legal obligations.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others.

Strict SMS Privacy Policy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information only in the following situations:

Service Providers: We may share your information with trusted third-party vendors who perform services for us (e.g., website hosting, email delivery) and are bound by confidentiality agreements.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities.

5. Cookies and Advertising

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Google Ads & Remarketing: We may use Google Ads remarketing services to advertise on third-party websites (including Google) to previous visitors to our Site. This could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This is in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page.

6. Third-Party Websites

The Site may contain links to third-party websites. Once you have used these links to leave our Site, any information you provide to these third parties is not covered by this Privacy Policy.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

8. Your Privacy Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of the personal data we hold about you. To exercise these rights, please contact us.

9. Children’s Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

My Special Care NY 195 Smithtown Blvd Suite 100, Nesconset, NY 11767 Phone: (631) 276-1416 Email: info@myspecialcareinc.com